How long does delivery take?

Estimated delivery times are shown at checkout and in your confirmation email. We ship across the EU.

How much is shipping?

Shipping costs are calculated at checkout, and delivery is free on orders over €50.

Where do you ship?

We ship across the European Union. If you are unsure about your country, contact us and we will confirm.

Which payment methods can I use?

We accept iDEAL, major credit and debit cards, and PayPal. All payments are processed securely and we never see your card details.

Is checkout secure?

Yes. Payments are encrypted and handled by trusted providers, so your details are always protected.

Can I track my order?

Yes. You will receive a tracking link by email as soon as your order ships.

Can I change or cancel my order?

Contact us as soon as possible at support@cutedogs.store. If your order has not shipped yet, we will do our best to update or cancel it.

What is your return policy?

If something is not right, contact us within 14 days of delivery and we will make it right. See our refund policy for full details.

How do I contact you?

Email support@cutedogs.store or use our contact page. We usually reply within 24 hours on business days.